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Wireless Woes Solved

I just wanted to say thank you, I bought an eStarling frame from you and couldn't get it to connect to my BT Home Hub. After numerous emails with eStarling and BT trying to sort the issue I contacted your Customer Services Team to try and get this resolved. The team were courteous and professional at all times, and their technical team informed me that they were already on to the manufacturers to try and resolve this problem. Shortly after I received an email with instructions on how to update the frames software, the frame works a treat now and my wife couldn't be happier. Thanks.

April 2008 Andy, Lancashire

Innovative Chat System

Absolutely thrilled at getting this sorted out with the help from your customer services dept who deserve lots of praise. The chat thing on your website is easy to use and you get an instant answer, helped me make my mind up to place an order.

29 April 2008 Joy Meaton

Stars

Many many thanks - you are a star!

29 April 2008 Barry Wakling

Customer Service

Would just like to say what a lovely frame I got. Got it working and even managed to work out how to play music and photos together.

19 April 2008 Gillian, Gloucester

Prompt Response

Mission accomplished. Item received yesterday PM. Opened up and correct item enclosed.
Tested TV reception and after some glitches of accessing the menu to get it to autoscan all is well. So now have a small TV AND a 10.4" digital photo viewer.
Thanks for your prompt response and renewal.

18 April 2008 Terry Harbutt

Repeat Purchase

After having given a frame last year as a present, I decided to have one myself so I ordered a second frame this year. Delivery was quick and 12" Pictorea Light wood frame looks great on sideboard. Many thanks.

10 April 2008 Neil, Lothian

Impressive Service

Just to let you know I was impressed with the speed my order was delivered. The daughter loves it. Thanks

1 April 2008 - Derek, Tyne & Wear

Excellent Service

Ordered a 15" Pictorea frame and had it next day, nice to know some companies manage to do what it says on the tin. Cheers

25 March 2008 Richard, Brighton

First Internet Purchase

Thank you for your help in talking me through placing my order for a frame from you. The young lady was most helpful, and the frame is now in pride of place showing the pictures of my grandchildren.

16 March 2008 Edna, Plymouth

Great After Sales Service

Thank you for sorting out the memory card issue so quickly, I was really impressed to receive a replacement next day. Keep up the good work.

12 March 2008 Mrs Hayward, Preston

The Family Love it

We were bought a Pictorea frame by the kids for our wedding anniversary. I just have to say it looks smashing and is great for keeping pictures of all the family on. Thnx

01 March 2008 Sue Wilcox

Valentines Gift

I wanted to do something a bit different this Valentines so I bought my girlfriend a little heart frame for Valentines Day, she loves it, so much so that she now wants a bigger one for the lounge. Ah well got to keep them happy.

19 February 2008 Phil Lomax

Returns

On opening my order, despite it being very well packaged, I found that the glass was cracked. I contacted your returns department and they sent a new one straight out and collected the damaged one. Polite and courteous staff. Thank you

03 February 2008 Michael, London

Fast and Efficient

Ordered Friday afternoon, arrived 8am today (Monday). Plugged in and slideshow started. Decided on the 10.4" and glad i did, very stylish and great picture. I am really impressed and think my dad will be too as have bought it for his 65th birthday and have loaded the free SD card with lots of cherished memories. Thank you very much. Think I will have to put this one on my birthday list!!

28 January 2008 Nadine, Bath

Quality Frame

Thank you for excellent service and quality of 10" photo frame, great value for money, can't wait to get all photographs installed.

13 January 2008 Ray Yellop, Wick

Excellent!!!!

Fantastic Service - ordered 1 day - delivered the following day Exellent !!! especially with less than a week before christmas Many thanks

19 December 2007 Caron Coxshall

Super Fast

Just a quick email to say thanks for sending the things i ordered out so quickly. I am very impressed. I ordered about 3.50pm yesterday and it was here by 9am this morning. Well done to you all. I am very happy with your service and will be ordering again from you in the future, you have also made my mum very happy as it was her present you got to me in super fast time.
Again thanks and merry christmas to you all.

19 Decmber 2007 Elly Goodchild

Christmas Rush

Photoframe delivered 24 hours after order - and this at the height of the Christmas rush. Excellent!

14 December 2007 Ray Harrison

Gadget Show

Excellent service ordered 6.30pm Tuesday arrived Wednesday next day 10.30am.
The item I ordered was on the gadget show on Monday they said it was £199 but i
Got the same picture frame & 2GB memory card for £189.98 including a impressive
Delivery which was free!

12 December 2007 Richard Treadaway

Brilliant Customer Service

A lot of internet sites deliver their goods on time and when they say they will and I certainly cant fault udiggit - I ordered on thursday at 15.30 and it was here before 11.00 on friday. The only problem was the glass in the photoframe I ordered was in pieces!!!! I got straight on to customer services and they couldn't have been more helpful - they arranged for the broken one to be collected and a replacement one to be delivered today (monday) and to an address of my convenience.
Customer service, when there is a problem, sorts out the good from the bad companies and I give you 10 out of 10 for dealing with me swiftly and courteously. Thank you!
I will definitely be recommending you to all my friends and family.

26 November 2007 - Carol, Hastings

Excellent Web Site

Speedy delivery from Udiggit, thanks, Excellent web site. Lots of product information which I really like to see. The WiFi photo frame is seriously excellent. I just bought the 8 inch model for my wife's Xmas present. The picture quality is pin sharp and the range of display delays is fine. The 800 x 600 resolution is better than most photo frames but it also means that you can resample "multi meg" digital photos to 800 x 600 making them much smaller but still ensuring that they display perfectly on this photo frame. I've loaded more than 1000 resized photos onto a 1G SD card and there is still 800 Mbytes free i.e. space for 4000 more! This gadget comes into its own though when using the WiFi and the RSS feed option. Free photos from dozens of web sites which are updated daily, remarkable. My daughter can email photos from her University digs in France keeping her Mum up to date with events. Excellent.

10th November 2007 Paul, Aylesbury

Great Service

I would just like to say thanks for my order, I have never received any order over the internet as fast, what a great service, thanks again.

2 November 2007 william taylor....

Speedy Service

Great Service! No complaints, very speedy.......many thanks.

30 October 2007 Sue Hildrow

Gift for my Mother

I cannot express how great a gift these digital photo frames make. When I gave my mother a digital frame for her birthday a few weeks ago, she was overjoyed to see all her favourite old photos on one screen. Here’s to hoping my daughter is that thoughtful come Christmas! Many thanks Udiggit.com" Irene,

27 October 2007 -- Irene

Excellent

Thank you so much for my excellent frame... love it

21 October 2007 -- Jason James

Absolutely brilliant

I ordered my photo frame sometime after 15-30 on Tuesday it was delivered about 11-00 on Wednesday. That has to be the fastest service I have ever had buying on the web... Absolutely brilliant Thank you..

16 October 2007 -- Brian Streetly

Thank You

Frames were delivered today. I am highly delighted with the one I have tried, Worked with no problem at all and without too much recourse to the Manual.

I shall sing your praises to one and all.

The customer service and communication I received was second to none . Your business deserves to do well.

Thank you

12 October 2007 -- Peta Allen

Speedy

WOW, i ordered at 3.30 on monday and received my order at 10.30 Tuesay, by 10.35 it was set up in my office adn working spot on.

Thank you

11 September 2007 -- Frank Martin - LONDON

Well Done

Just a quick note to say thank you once a gain for your oustanding after sales service

Excellent

5 September 2007 -- BOB MAKARDEL - BIRMINGHAM

What a great site!

I received my order yesterday as promised and I am very pleased with both your service and the frame. Why can't all internet firms be as good as you?

Thank you very much.

22 August 2007 -- PATHOLOGY DEPARTMENT, PRIORY HOSPITAL